topic Re: How do I find old call history in Pay Monthly

How do I find old call history

Unhappy32 — Thu, 03 Dec 2020 19:50:05 GMT

I need to find a number that called me in June 2016. How do I find my old call history

Re: How do I find old call history

Cleoriff — Thu, 03 Dec 2020 19:55:55 GMT

@Unhappy32

Unfortunately you can't. You can find a record of calls you made, but not received.

Re: How do I find old call history

MI5 — Thu, 03 Dec 2020 19:56:57 GMT

@Unhappy32

Records only go back 2 years that you can access directly, but only outgoing.

You could try calling O2 but I'm not sure even they can access that far back.

Numbers here
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.