topic Re: iPhone 12 Pro in Pay Monthly

iPhone 12 Pro

Stevejackiek — Thu, 26 Nov 2020 16:48:42 GMT

Waited 25min to get through to O2 started a conversation but got cut off. I have transferred all data from 8plus all good but even after 2 days have NO O2 signal from my new 5G sim so still using 8plus for calls

Re: iPhone 12 Pro

MI5 — Thu, 26 Nov 2020 16:58:58 GMT

@Stevejackiek

You need to do a sim swap from your old sim to activate the new 5g one.

or just put your old sim in the new phone.

Re: iPhone 12 Pro

Stevejackiek — Thu, 26 Nov 2020 19:18:02 GMT

Thanks for that I thought the Sim they sent was specifically for the phone for the 5G but it’s working with the old Sim from the 8 Plus

Re: iPhone 12 Pro

MI5 — Thu, 26 Nov 2020 20:36:37 GMT

@Stevejackiek

You're welcome.

If you are in a 5g area you can swap to the 5g sim, but no point if you can only get 4g now.

Just remember you'll need a 5g sim when 5g reaches your area.

Re: iPhone 12 Pro

Stevejackiek — Thu, 26 Nov 2020 21:11:55 GMT

We will be lucky if we ever get 5G where we are in the sticks. 😂😂

Re: iPhone 12 Pro

Stevejackiek — Fri, 11 Dec 2020 13:31:22 GMT

All up and working on the old SIM card
Many Thanks
Steve

Re: iPhone 12 Pro

MI5 — Fri, 11 Dec 2020 14:05:15 GMT

You're welcome