topic Re: Payments being declined in Pay Monthly

Payments being declined

kayleighb — Thu, 19 Nov 2020 16:21:31 GMT

Hi
I am trying to pay my contract that is overdue but it will not accept either one of my cards. What do I do? Thank you

Bambino — Thu, 19 Nov 2020 16:47:59 GMT

Are the cards from UK based banks?

@O2Waqas or @O2Emma can you please assist @kayleighb?

O2Waqas — Thu, 19 Nov 2020 16:53:52 GMT

Yes no problem @Bambino thank you for the tag,

@kayleighb I will send you a private message so we can look into this further,

Thanks

Waqas

O2Waqas — Fri, 20 Nov 2020 11:28:18 GMT

@Bambino I can confirm this query has been resolved

Thanks

Waqas

Bambino — Fri, 20 Nov 2020 13:17:49 GMT

Thanks @O2Waqas. I'm sure the OP is pleased.