https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408968#M217016 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2518147">@WTF1</a>&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4228581">@Emma38</a>&nbsp;</P><P>Numbers to try here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P>Say fraud or upgrade to get put through.&nbsp;</P> Sun, 15 Nov 2020 09:55:39 GMT MI5 2020-11-15T09:55:39Z https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408963#M217014 Has anyone ever managed to get any help at all from customer services? I have 2 phones on the same account but am only able to see details for one of them either online or on the app!! Just going round in circles on the website.... so frustrating!!! Sun, 15 Nov 2020 09:45:35 GMT https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408963#M217014 Emma38 2020-11-15T09:45:35Z https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408965#M217015 <P>Same here - just the useless bot.</P><P>&nbsp;</P><P>They have changed my pay monthly to a pay as you go but I can't get it changed back.&nbsp; Shops are closed of course.&nbsp; Totally useless customer service untless you are buying something.</P> Sun, 15 Nov 2020 09:51:48 GMT https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408965#M217015 WTF1 2020-11-15T09:51:48Z https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408968#M217016 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2518147">@WTF1</a>&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4228581">@Emma38</a>&nbsp;</P><P>Numbers to try here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P>Say fraud or upgrade to get put through.&nbsp;</P> Sun, 15 Nov 2020 09:55:39 GMT https://community.o2.co.uk/t5/Pay-Monthly/Unable-to-get-help/m-p/1408968#M217016 MI5 2020-11-15T09:55:39Z