https://community.o2.co.uk/t5/Pay-Monthly/monthly-tarriff/m-p/1407186#M216483 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4229451">@murph</a>&nbsp;</P><P>If you want to double check then</P><P>You'll need to call O2</P><P>Numbers here <A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen if you have to.</P><P>&nbsp;</P> Tue, 10 Nov 2020 10:51:18 GMT Cleoriff 2020-11-10T10:51:18Z https://community.o2.co.uk/t5/Pay-Monthly/monthly-tarriff/m-p/1407179#M216482 <P>I received an email from 02 telling me that with effect from November 2020 I would move to an 'unlimited calls' tarrif rather than my previous 300 minutes limit.&nbsp; However my o2 app still indates that I have 300 minutes per month ?</P> Tue, 10 Nov 2020 10:33:27 GMT https://community.o2.co.uk/t5/Pay-Monthly/monthly-tarriff/m-p/1407179#M216482 murph 2020-11-10T10:33:27Z https://community.o2.co.uk/t5/Pay-Monthly/monthly-tarriff/m-p/1407186#M216483 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4229451">@murph</a>&nbsp;</P><P>If you want to double check then</P><P>You'll need to call O2</P><P>Numbers here <A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen if you have to.</P><P>&nbsp;</P> Tue, 10 Nov 2020 10:51:18 GMT https://community.o2.co.uk/t5/Pay-Monthly/monthly-tarriff/m-p/1407186#M216483 Cleoriff 2020-11-10T10:51:18Z