topic Re: DPD Delivery of upgrade - photo ID required? in Pay Monthly

DPD Delivery of upgrade - photo ID required?

djbsuffolk — Thu, 15 Oct 2020 22:34:11 GMT

I've got an upgrade arriving tomorrow to my home address and I've just clicked through to the DPD website and they are saying the driver will need to see photo ID - I don't drive (medical reasons) and I don't have a valid passport so no photo ID - I've had deliveries from O2 before and there is no mention of ID for home deliveries on the website - so is this a thing O2 require now?

Re: DPD Delivery of upgrade - photo ID required?

Cleoriff — Thu, 15 Oct 2020 23:21:48 GMT

@djbsuffolk

I've had phones delivered by DPD before and never been asked for ID. I even had one for my son delivered to my house, as he was at work. No issue at all.

I wouldn't worry about it.

Have something with your name and address on just in case. Not everyone has a passport or driving licence. My passport expired in May and I haven't renewed it.

Re: DPD Delivery of upgrade - photo ID required?

djbsuffolk — Thu, 15 Oct 2020 23:25:54 GMT

Thanks - as I said I've had phones before. I've got the DPD app on my phone, and it says driver can't leave it in safe place - which is fair enough as it's quite an expensive phone. No mention on the O2 website in the delivery section of ID for home delivery so hopefully it will be OK.

Re: DPD Delivery of upgrade - photo ID required?

Cleoriff — Thu, 15 Oct 2020 23:28:05 GMT

I'm sure you will be fine @djbsuffolk

Re: DPD Delivery of upgrade - photo ID required?

djbsuffolk — Thu, 15 Oct 2020 23:30:22 GMT

Looking on the DPD app the deliver to a neighbour option is available so that wouldn't be available if ID was required I assume

Re: DPD Delivery of upgrade - photo ID required?

djbsuffolk — Fri, 16 Oct 2020 12:36:27 GMT

No ID needed - now the proud owner of a Oppo Find x2 pro

Re: DPD Delivery of upgrade - photo ID required?

Cleoriff — Fri, 16 Oct 2020 12:38:20 GMT

Good news @djbsuffolk . Enjoy your phone