topic Device plan in Pay Monthly

Device plan

Claire21 — Wed, 30 Sep 2020 19:43:44 GMT

Is there any way I can keep my device plan but change my sim tariff? I've looked online for o2 and can get a 10gb sim for £12 but im paying double this on my contract? Im confused as the device is separate so how come my sim is so expensive?

Re: Device plan

MI5 — Wed, 30 Sep 2020 19:46:15 GMT

@Claire21

You can flex your tariff but cannot upgrade until the device is paid off.

https://www.o2.co.uk/refresh/flexible-tariffs

Re: Device plan

Marjo — Mon, 05 Oct 2020 15:45:57 GMT

Hi @Claire21 , hope your week has started well. You got some handy information above from @MI5 so hopefully you got all the information you were looking for. If you have any further questions don't hesitate to pop back in, in case the community could advise any further.

Re: Device plan

Claire21 — Mon, 05 Oct 2020 15:48:21 GMT

Thanks for the advice @MI5

Re: Device plan

MI5 — Mon, 05 Oct 2020 15:49:50 GMT

You're welcome @Claire21