https://community.o2.co.uk/t5/Pay-Monthly/No-ID-to-pick-up-new-handset/m-p/1390845#M212263 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4155625">@Jojones26909</a>&nbsp;</P><P>When it's delivered to store you will be emailed a PIN to use when collecting.</P><P>Take that and whatever else you have to prove your identity.</P> Wed, 16 Sep 2020 21:13:38 GMT MI5 2020-09-16T21:13:38Z https://community.o2.co.uk/t5/Pay-Monthly/No-ID-to-pick-up-new-handset/m-p/1390844#M212262 <P>Hi have ordered a new contract with a phone included which I'm still waiting for. When signing into my O2 account today to check progress it mentioned that to pick up from the shop I would be required to have a passport or driving license which I have neither of. How do I go about getting my phone when it is ready for collection or will I need to have it delivered to my address instead? I have forms of Identification that are not photo type or an expired passport with my maiden name on which I could prove it was me with other relevant documentation but don't have any photographic identification.</P><P>Thqnks</P> Wed, 16 Sep 2020 21:08:11 GMT https://community.o2.co.uk/t5/Pay-Monthly/No-ID-to-pick-up-new-handset/m-p/1390844#M212262 Jojones26909 2020-09-16T21:08:11Z https://community.o2.co.uk/t5/Pay-Monthly/No-ID-to-pick-up-new-handset/m-p/1390845#M212263 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4155625">@Jojones26909</a>&nbsp;</P><P>When it's delivered to store you will be emailed a PIN to use when collecting.</P><P>Take that and whatever else you have to prove your identity.</P> Wed, 16 Sep 2020 21:13:38 GMT https://community.o2.co.uk/t5/Pay-Monthly/No-ID-to-pick-up-new-handset/m-p/1390845#M212263 MI5 2020-09-16T21:13:38Z