topic Re: Has anyone else suddenly started dropping calls after a few seconds? in Pay Monthly

Has anyone else suddenly started dropping calls after a few seconds?

newblueeyes — Wed, 16 Sep 2020 14:48:35 GMT

I am on an iPhone Xs and it has started to drop calls after a few seconds, again and again. I have full network and the network checker says it is fine in my area. I have tried the soft reset and turned it off several times, but to no avail, and I need my phone to stay connected while working from home. I looked for O2 customer services but that doesn't exist which is weird given how much I pay them every month...

Re: Has anyone else suddenly started dropping calls after a few seconds?

JasonSmith — Wed, 16 Sep 2020 15:05:57 GMT

I’m having a similar issue... my calls are going silent on me. Is it a network issue?

Re: Has anyone else suddenly started dropping calls after a few seconds?

MI5 — Wed, 16 Sep 2020 15:11:41 GMT

@JasonSmith @newblueeyes

Keep checking as faults may not show immediately O2 Service Status

You can also report issues through the My Network app https://www.o2.co.uk/apps/my-network