topic Apple Watch upgrade in Pay Monthly

Apple Watch upgrade

Benlfc — Wed, 16 Sep 2020 13:21:32 GMT

Anyone know why when I'm clicking on upgrading my watch it is saying I am eligible to upgrade so long as I'm happy to pay the remainder of my device plan however it doesn't show me any devices to upgrade to, I have recently upgraded the mobile phone for the number that is linked to the watch only yesterday is this the problem? Confusing because when I attempt to upgrade the rest of my devices including the number I've only just upgraded it displays devices

Re: Apple Watch upgrade

MI5 — Wed, 16 Sep 2020 13:39:17 GMT

@Benlfc

You need to contact O2.
All numbers are in this guide
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Or you can upgrade in store.