topic Re: Help with%20my%20bill in Pay Monthly

Help with%20my%20bill

Taz3 — Mon, 14 Sep 2020 14:37:20 GMT

Help with my bill phone is turned off

Re: Help with%20my%20bill

MI5 — Mon, 14 Sep 2020 14:42:14 GMT

You need to contact O2.
All numbers are in this guide
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
You can call directly to O2 payment management team on 08005884213.

Re: Help with%20my%20bill

Marjo — Wed, 16 Sep 2020 08:20:57 GMT

Hi @Taz3 , hopefully you got everything sorted with customer service about your phone/service. Please do let us know if you have any additional questions the community could help with.