topic Re: O2 open in Pay Monthly

O2 open

catpinky — Wed, 19 Jan 2022 14:42:33 GMT

Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks

Re: O2 open

catpinky — Wed, 13 Feb 2019 09:45:07 GMT

O2 open discount I mean

Re: O2 open

MI5 — Tue, 23 Apr 2019 10:51:30 GMT

@catpinky usually 2 to 3 days

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/ba-p/1020172

Re: O2 open

EmilieT — Thu, 14 Feb 2019 08:51:02 GMT

Hey @catpinky, the info above along with the guide @MI5 shared should answer your question, but if there's anything else we could help you with, let us know.

to the forum!

Re: O2 open

Edward — Wed, 19 Jun 2019 13:13:23 GMT

I have never had a discount when I apply for 02 account

Re: O2 open

MI5 — Wed, 19 Jun 2019 15:10:28 GMT

@Edward

You need to see if you are eligible or not

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/ba-p/1020172

Re: O2 open

Bianca — Sat, 28 Mar 2020 16:52:04 GMT

Does anyone order the new phone Samsung Flip and actually got it??
I order mine on 19th March and have no news about my arriving time/date?!?!
Thanks

Re: O2 open

MI5 — Sat, 28 Mar 2020 17:15:38 GMT

@Bianca

You will get an emaill from O2 when it's dispatched.

Re: O2 open

Rena — Mon, 06 Apr 2020 12:56:10 GMT

I have pre order my new phone and my new number well new contract but all the shops are closed. One lady call me told me they will send me home the phone but I'm still waiting a whole week . Also I want the new sim . What's going on ????

Re: O2 open

jonsie — Mon, 06 Apr 2020 12:58:29 GMT

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/m-p/1317461/highlight/true#M38608

Re: O2 open

Embrunton — Wed, 08 Apr 2020 02:49:42 GMT

My contract doesn't end until Sept 20 but I am eligible to upgrade now. Does this mean I have o2 refresh, as don't have any idea about whether I bought this when taking out the contract. I'm a bit confused how it works, if I upgrade now on a 36 month contract will I be able to upgrade early again with this next contract?

Re: O2 open

MI5 — Wed, 08 Apr 2020 07:29:02 GMT

@Embrunton

O2 are offering early upgraded now to anyone who got their phones from Carphone warehouse. If you upgrade now to refresh, you can upgrade at anytime by paying off what you owe on device plan

Re: O2 open

Olu — Mon, 13 Apr 2020 10:21:28 GMT

I upgraded on the 20th and recurved my Samsung phone which I didn’t like. I called o2 , they sent me a return pack and I was asked to put the device in and return which I did . This is over 3 weeks now and I haven’t recurved a confirmation as to whether the device has been received or not. My account is still being debuted for the cost of device. What do I do? I am very worried.

Re: O2 open

MI5 — Mon, 13 Apr 2020 11:31:23 GMT

@Olu

Returns are closed right now.

You'll have to wait until things are back to normal.

Re: O2 open

JanT143 — Wed, 15 Apr 2020 11:50:16 GMT

Thanks.

Re: O2 open

themomiah — Thu, 16 Apr 2020 16:56:42 GMT

I have an old account which has my work email linked to it and want to link it with my new account in order to get a code for the discount. Can anyone help?

Re: O2 open

MI5 — Thu, 16 Apr 2020 17:04:57 GMT

@themomiah

Re: O2 open

gina — Fri, 17 Apr 2020 10:07:30 GMT

i am having problem sorting my sim card out here ato text swap to can you help me with it has want to keep my old number here

Re: O2 open

jonsie — Fri, 17 Apr 2020 10:38:18 GMT

@gina wrote:
i am having problem sorting my sim card out here ato text swap to can you help me with it has want to keep my old number here

Re: O2 open

themomiah — Fri, 17 Apr 2020 23:04:50 GMT

Thanks for that. The issue is unlinking it from an old account to a new one. I think I may need to contact O2 on this...