topic Re: Number change in Pay Monthly

Number change

Kaitlin1 — Tue, 18 Aug 2020 17:16:07 GMT

I am wanting to change my number

Re: Number change

madasaf1sh — Tue, 18 Aug 2020 17:26:29 GMT

@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,

And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Re: Number change

MI5 — Tue, 18 Aug 2020 20:08:58 GMT

@Kaitlin1

Re: Number change

Adam78610 — Thu, 27 Aug 2020 16:55:33 GMT

Does not work I’ve been trying to change my number for 3 straight days

Re: Number change

Yaleasse — Tue, 27 Oct 2020 15:50:08 GMT

In addition to the above instructions, the last option will ask you to press 1 if it’s urgent.
Press 1 and this will put you in the queue for an agent