topic Re: Safari Cannot Access ..... in Pay Monthly

Safari Cannot Access .....

JeffL — Thu, 13 Aug 2020 10:06:16 GMT

When im have no WiFi my phone will not connect to Google, Yahoo BBC News , nothing

IS this a setting issue?

Re: Safari Cannot Access .....

O2Karl — Thu, 13 Aug 2020 10:21:54 GMT

There could be several reasons for this; I need to ask you a few questions:

Do you have data on your account within your plan?

Do you have spend cap on your account which stops any additional charges?

What phone do you have?

Is 3G/Data/Internet switched on?

Do you have good coverage within your area?

Re: Safari Cannot Access .....

MI5 — Thu, 13 Aug 2020 15:57:57 GMT

@JeffL

You need to go into mobile settings and scroll down to the list of apps.

Each one that you want to access on mobile data needs to be turned on.

Re: Safari Cannot Access .....

LukasB — Thu, 20 Aug 2020 14:50:46 GMT

Hey @JeffL just checking if you managed to get this sorted or if you are still having trouble?