topic Re: Billing date in Pay Monthly

Billing date

Slacky — Thu, 06 Aug 2020 18:17:22 GMT

I want to change my billing date to when I get paid but I have to ring to do it. But I’m not allowed to ring because it’s not an emergency. And the online chat is closed

Re: Billing date

Cleoriff — Thu, 06 Aug 2020 18:20:20 GMT

@Slacky

It is urgent to you so use any of these numbers to get through

If you need to, press fraud or lost and stolen.

Re: Billing date

MI5 — Thu, 06 Aug 2020 18:35:15 GMT

@Slacky

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.