topic Re: Text message from O2 in Pay Monthly

Text message from O2

Sally13 — Thu, 06 Aug 2020 11:47:00 GMT

Hi, I'v received a text message from you today saying you have been unable to process my bill, yet I've checked - it's been paid and the money has left my account. Please advise.

Re: Text message from O2

Will0123 — Thu, 06 Aug 2020 11:53:14 GMT

Same thing. Trying to find out where to phone 02. Scam??

Re: Text message from O2

MI5 — Thu, 06 Aug 2020 12:01:23 GMT

@Will0123

@Sally13

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Re: Text message from O2

JCD — Thu, 06 Aug 2020 12:01:34 GMT

Same thing. Text is from +44 7385 658532

Re: Text message from O2

MI5 — Thu, 06 Aug 2020 12:03:40 GMT

@JCD

Same advice.

The number they use changes regularly in an attempt to avoid detection.

Re: Text message from O2

JCD — Thu, 06 Aug 2020 12:07:22 GMT

Thanks!! Followed your link and have reported via the text service. Never cluck in anything like that but always want to report if possible.

Re: Text message from O2

MI5 — Thu, 06 Aug 2020 12:11:06 GMT

That's great, thanks

Re: Text message from O2

Sally13 — Thu, 06 Aug 2020 12:29:02 GMT

Thanks - that's great. I'm usually more hot on these things. Blocked and reported.

Re: Text message from O2

MI5 — Thu, 06 Aug 2020 12:42:30 GMT

You're welcome @Sally13