topic Re: Increasing data allowance in Pay Monthly

Increasing data allowance

Toffee — Thu, 23 Jul 2020 19:18:41 GMT

I've just logged onto my O2 and see that my data allowance is 1gb for £6.16 per month. It was 3gb when I signed up which must be over a year ago so assume it was only for the first year. Looks like other providers are offering better options than I am seeing here. Is it worth popping into an O2 shop to see if they can give a better rate than what I am being offered on my O2?

Re: Increasing data allowance

MI5 — Thu, 23 Jul 2020 19:24:52 GMT

@Toffee

Re: Increasing data allowance

Toffee — Thu, 23 Jul 2020 19:30:10 GMT

Thanks for the reply. Yes I saw that I could change tariff to 2gb for £7.18 or 3gb for £8.21 but those prices are still on the high side compared to other providers. Are those set in stone do you know? Or is there negotiation available?

Re: Increasing data allowance

MI5 — Thu, 23 Jul 2020 19:39:19 GMT

@Toffee

Rather than change tariff, can you not "upgrade" ?

Re: Increasing data allowance

Toffee — Thu, 23 Jul 2020 19:49:57 GMT

Well the phone is only a year or so old so don't feel it needs upgrading as yet.

Re: Increasing data allowance

MI5 — Thu, 23 Jul 2020 19:54:03 GMT

@Toffee

You don't need to upgrade the phone, just the tariff to sim only, but you may not be able to as you've only had it a year.

Worth checking though or giving customer service a call on 202.

Re: Increasing data allowance

Toffee — Thu, 23 Jul 2020 20:06:55 GMT

Yes thanks, good shout. Seems that customer service are only taking emergency calls so I looked at sim only contracts but they are more expensive than if I were to change tariff. So I'll shop around and see where the best deal is. Thanks for your suggestions, you've been really helpful.

Re: Increasing data allowance

MI5 — Thu, 23 Jul 2020 20:12:49 GMT

Hope you find something suitable @Toffee

Re: Increasing data allowance

ewanrw — Fri, 24 Jul 2020 07:58:04 GMT

If you can find more than 3GB, for less than £8.21, then let me know, because that is baby chicken stuff.