https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1364740#M203951 Was it a completely new contract or an upgade?<BR />If an upgrade, use the old sim (the new one is a spare).<BR />If a new contract then you will need to contact o2 to get the sim activated. Fri, 26 Jun 2020 08:59:27 GMT gmarkj 2020-06-26T08:59:27Z https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1364735#M203946 <P>Recently bought this phone for my son and we have the message of "no service" in the top left hand corner of the phone.&nbsp; He cannot make calls or send texts.&nbsp; Help&nbsp;</P> Fri, 26 Jun 2020 08:44:46 GMT https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1364735#M203946 Roro 2020-06-26T08:44:46Z https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1364740#M203951 Was it a completely new contract or an upgade?<BR />If an upgrade, use the old sim (the new one is a spare).<BR />If a new contract then you will need to contact o2 to get the sim activated. Fri, 26 Jun 2020 08:59:27 GMT https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1364740#M203951 gmarkj 2020-06-26T08:59:27Z https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1365620#M204336 <P>Hi there&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4028845">@Roro</a>&nbsp;, hope your week has started well! Please do let us know how you're getting on with your son's phone, any help from the above information by&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1350929">@gmarkj</a>&nbsp;?</P> Mon, 29 Jun 2020 10:03:02 GMT https://community.o2.co.uk/t5/Pay-Monthly/Apple-SE/m-p/1365620#M204336 Marjo 2020-06-29T10:03:02Z