topic Re: Cancellation in Pay Monthly

Cancellation

PPT — Wed, 17 Jun 2020 06:13:36 GMT

I placed an order with o2 but my credit score is low so I cancelled the order but I was charged with upfront of 30 when can I get that back

Re: Cancellation

MI5 — Wed, 17 Jun 2020 06:16:58 GMT

@PPT

It will be automatically returned to your bank within 4 to 5 days.

Re: Cancellation

kase — Wed, 17 Jun 2020 09:21:39 GMT

i asked for sim + device but i recived only sim.

Re: Cancellation

MI5 — Wed, 17 Jun 2020 08:50:45 GMT

@kase

The best number to call on appears to be 0800 587 4005

Re: Cancellation

Cleoriff — Wed, 17 Jun 2020 08:58:42 GMT

Hi @kase

Just to be clear, the 'you guys' you're referring to, are customers like yourself. We don't work for O2 and you have posted on a community forum.

So if you need to speak to O2 then contact them via the numbers in this guide.

Re: Cancellation

kase — Wed, 17 Jun 2020 09:24:44 GMT

hi , thanks guys for your help. am new to all this and am just *bleep* with all this, and how tramis has been done nothing else.. and by you guys i mean o2 lol. i really apriciate thanks for the info.

Re: Cancellation

Cleoriff — Wed, 17 Jun 2020 10:17:58 GMT

@kase

Ok, just call O2 on the numbers given above.