topic Re: Calls and sms in Pay Monthly

Calls and sms

Trm — Tue, 16 Jun 2020 12:16:29 GMT

I'm getting people call me to say they've had a missed call from me also being charged for sms I have not sent.

if I cannot get any answers I will be stopping my D/D to yo you.

i think your service is absalutly disgracefull that we cannot speak with someone

there is someone there taking my money !!!!

Re: Calls and sms

MI5 — Tue, 16 Jun 2020 12:26:53 GMT

@Trm

The best number to call on appears to be 0800 587 4005

Re: Calls and sms

bigdavie88 — Tue, 16 Jun 2020 16:45:17 GMT

Think you need to realise this is not o2 customer services this is a public forum and no-one here has access to your account.

As MI5 says above you need to call o2 customer service for your billing query.