topic device plan payment in Pay Monthly

device plan payment

Jonny — Tue, 16 Jun 2020 16:01:29 GMT

why can't we pay more off the device plan online, i want to make extra payments but don't want to have to call and sit in a queue everytime just to make a payment

Re: device plan payment

MI5 — Tue, 16 Jun 2020 18:21:37 GMT

@Jonny

It's because it's a controlled credit agreement.

This number is always answered quickly 0800 587 4005

Re: device plan payment

Jonny — Tue, 16 Jun 2020 18:31:34 GMT

I remember when refresh first started you could make extra payments online via the my o2 or website but the final payment had to be made over the phone, couldn't figure out why they stopped it, would make things easier in the current climate