topic mobile data stopped working in Pay Monthly

mobile data stopped working

ChezD — Sun, 07 Jun 2020 08:47:27 GMT

My data suddenly stopped. My o2 app is showing 11GB left to use, but it doesn't want to connect.
I've followed the standard troubleshooting (on and off, air mode and off, selecting manually o2) nothing helped.

I've never had that happen to me with other providers. It's 21st century Internet is essential at all times.

Have o2 suddenly stopped providing data?

Re: mobile data stopped working

MI5 — Sun, 07 Jun 2020 09:32:13 GMT

@ChezD

Of course not.

Check for network issues here https://status.o2.co.uk/

For help on checking your account, call customer service

Edit to fix link

Re: mobile data stopped working

pgn — Sun, 07 Jun 2020 08:59:41 GMT

The link in @MI5's post seems to be returning an error, @ChezD- try this one:

https://status.o2.co.uk/

(Loved the comment about O2 having stopped providing data 🤣)