https://community.o2.co.uk/t5/Pay-Monthly/Disney/m-p/1357523#M201173 <P>I signed up for Disney + and I get the £2 airtime discount but as I already had an account with Disney + which I paid on my credit card, I cancelled my subscription on my credit card. Disney+ from o2 was set up on the same account but when I cancelled my card it says subscription cancelled but there is no way to link my extra to any account as it is already linked but the Disney + account hasn't picked up the o2 payment. So my Disney+ account is being cut off in 10 or so days but I don't know how to link it to my o2 account as I'm paying for it through my phone bill. Last month I paid for Disney + through o2 and they took a £5.99 payment off my card too.</P><P>Is the only way to rectify this cancelling my extra and signing up again or is there another way to do it please?&nbsp;<BR />Cannot contact o2 to find out and Disney + says sort via o2.</P> Sat, 06 Jun 2020 13:44:53 GMT MrsKatJacks 2020-06-06T13:44:53Z https://community.o2.co.uk/t5/Pay-Monthly/Disney/m-p/1357523#M201173 <P>I signed up for Disney + and I get the £2 airtime discount but as I already had an account with Disney + which I paid on my credit card, I cancelled my subscription on my credit card. Disney+ from o2 was set up on the same account but when I cancelled my card it says subscription cancelled but there is no way to link my extra to any account as it is already linked but the Disney + account hasn't picked up the o2 payment. So my Disney+ account is being cut off in 10 or so days but I don't know how to link it to my o2 account as I'm paying for it through my phone bill. Last month I paid for Disney + through o2 and they took a £5.99 payment off my card too.</P><P>Is the only way to rectify this cancelling my extra and signing up again or is there another way to do it please?&nbsp;<BR />Cannot contact o2 to find out and Disney + says sort via o2.</P> Sat, 06 Jun 2020 13:44:53 GMT https://community.o2.co.uk/t5/Pay-Monthly/Disney/m-p/1357523#M201173 MrsKatJacks 2020-06-06T13:44:53Z https://community.o2.co.uk/t5/Pay-Monthly/Disney/m-p/1357564#M201191 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3998072">@MrsKatJacks</a>&nbsp;</P><P>All contact numbers here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P>The best number to get through seems to be<BR />0800 587 4005</P> Sat, 06 Jun 2020 16:23:41 GMT https://community.o2.co.uk/t5/Pay-Monthly/Disney/m-p/1357564#M201191 MI5 2020-06-06T16:23:41Z