https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350484#M198456 I've just switched to O2. I ordered my SIM on the 14th and I supplied a PAC code at the same time. I recieved my SIM on Saturday. I haven't received any acknowledgement of offering my PAC code. Am I supposed to get a text telling me when it will be carried over? How long does that take? Tue, 19 May 2020 19:38:28 GMT Rose_Requiem 2020-05-19T19:38:28Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350484#M198456 I've just switched to O2. I ordered my SIM on the 14th and I supplied a PAC code at the same time. I recieved my SIM on Saturday. I haven't received any acknowledgement of offering my PAC code. Am I supposed to get a text telling me when it will be carried over? How long does that take? Tue, 19 May 2020 19:38:28 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350484#M198456 Rose_Requiem 2020-05-19T19:38:28Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350485#M198457 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3966629">@Rose_Requiem</a>&nbsp;</P><P>Info re Pac here <LI-PRODUCT title="Guide: How to get your PAC 2019 Update" id="Guide002"></LI-PRODUCT>&nbsp;</P><P>If you need to contact O2 all numbers here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Tue, 19 May 2020 19:50:37 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350485#M198457 Cleoriff 2020-05-19T19:50:37Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350488#M198458 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3966629">@Rose_Requiem</a>&nbsp;</P><P>How to keep your number&nbsp;<A href="https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number" target="_blank">https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number</A></P> Tue, 19 May 2020 20:01:26 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350488#M198458 MI5 2020-05-19T20:01:26Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350501#M198466 Thanks, but I've read all that, which is why I'm asking here. It's been longer than a working day and I've not heard anything or been switched over. Tue, 19 May 2020 20:50:12 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350501#M198466 Rose_Requiem 2020-05-19T20:50:12Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350502#M198467 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3966629">@Rose_Requiem</a>&nbsp;</P><P>You should receive a text confirming the date of change so I'd submit request again or call <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Tue, 19 May 2020 21:01:51 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350502#M198467 MI5 2020-05-19T21:01:51Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350503#M198468 Ok, I'll resubmit and then call them tomorrow. I'm going to be charged another month from 3 if they don't port it soon. Tue, 19 May 2020 21:08:41 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350503#M198468 Rose_Requiem 2020-05-19T21:08:41Z https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350504#M198469 Good luck Tue, 19 May 2020 21:10:38 GMT https://community.o2.co.uk/t5/Pay-Monthly/PAC-Code/m-p/1350504#M198469 MI5 2020-05-19T21:10:38Z