topic Re: o2 upgrade direct? in Pay Monthly

o2 upgrade direct?

ITFCJosh — Sat, 16 May 2020 13:09:01 GMT

Has o2 Ended it's deals with mobilephonesdirect and buymobiles/affordablemobiles???

You can only get new contracts can't upgrade (Mobilephonesdirect) and there hardly any upgrade deals with buymobiles/Affordable mobiles (Same comnpany I thnk) but loads of new deals

Dose o2 want you to buy direct from now on?

Re: o2 upgrade direct?

MI5 — Sat, 16 May 2020 13:14:41 GMT

@ITFCJosh

The tie up with Carphone warehouse and it's subsidiaries has ended.

Re: o2 upgrade direct?

ITFCJosh — Sat, 16 May 2020 13:25:38 GMT

@MI5 I know that but in the last day or 2 there is no Upgarde deals with mobilephonesdirect only new contracts why is that??

Re: o2 upgrade direct?

MI5 — Sat, 16 May 2020 14:16:09 GMT

Maybe gone the same way.
O2 were discussing options with other retailers.

Re: o2 upgrade direct?

pgn — Sat, 16 May 2020 14:56:29 GMT

I have not read anything yet to that effect, @ITFCJosh, and the MPD website still offers upgrades on O2 today...

(Sorry for the long screenshot, yellow boxes show what I refer to) :

Re: o2 upgrade direct?

ITFCJosh — Sat, 16 May 2020 16:33:01 GMT

You can only buy new contracts can't upgrade anymore which is a shame as they had some good deals for iphones 11 pro

Re: o2 upgrade direct?

pgn — Sat, 16 May 2020 17:01:10 GMT

Hi @ITFCJosh,!

Sorry to hear you can't get the phone you want on upgrade on O2 with MPD.

I took a look, their website is still showing the low-end 11 Pro available as an upgrade on O2, but I have not called them to confirm:

https://www.mobilephonesdirect.co.uk/o2-upgrade-mobile-phones/apple-iphone-11-pro-64gb-space-grey/upgrade-deals

It is always possible to purchase the best deal you can get, with a new number, and then get O2 to transfer your number from old to new by telling O2 you want to end the current contract (assuming your device plan is fully paid-up, this will be possible, but the process is a bit slow at the moment because of the current situation with Covid-19). Note your bill on the month you change may be a little higher than normal as one contract closes and the other begins.

There's a lot of info, tips and Guides here on the Community Forum to help if that's how you want to go.

Another thing to note, @ITFCJosh - you won't get the luxury of spreading the cost of your purchase over 3years with MPD - their contracts are all 24months. The 36-month offerings on O2 can only be purchased when you work directly with O2, and on O2 Refresh tariffs only, as far as I know.

Good luck!

Re: o2 upgrade direct?

ITFCJosh — Sun, 17 May 2020 19:16:42 GMT

all fixed was my browser lol my bad

Re: o2 upgrade direct?

pgn — Sun, 17 May 2020 19:20:34 GMT

D'oh! Glad you got it fixed, and hopefully have got the phone and upgrade you wanted, @ITFCJosh 👍

Re: o2 upgrade direct?

ITFCJosh — Wed, 20 May 2020 13:40:18 GMT

So if anyone wanna use MPD for upgrade only use Safari or Microsoft edge As chrome is bugged & won’t show deals,

Not upgraded yet as can only do it via o2 gotta wait till sept 15th for else where