topic Re: IMEI number in Pay Monthly

IMEI number

Rachel6 — Thu, 07 May 2020 18:54:14 GMT

Hi, I need proof of ownership including IMEI number for an insurance claim. I can't find this anywhere in my credit agreements or bills. How do I find this information, please? I know what the number is as I have the original packaging.

Re: IMEI number

KingAmo — Thu, 07 May 2020 18:56:24 GMT

@Rachel6
Hello do you have a receipt of your purchase?
If you do then it is most likely to be on it

I hope this helps

Re: IMEI number

Cleoriff — Thu, 07 May 2020 19:00:09 GMT

@Rachel6

Your IMEI number can be found in My O2 under Device Details.

Re: IMEI number

KingAmo — Thu, 07 May 2020 19:08:28 GMT

@Cleoriff
Checking myO2 app I didn't find any device details section.
Are you supposed to be on Pay Monthly before you can find that?

Re: IMEI number

pgn — Thu, 07 May 2020 19:57:19 GMT

O2 publish several ways to find this out - but only your receipt or contract will tie it to your actual number for Proof of Purchase, as far as I know:

https://www.o2.co.uk/help/phones-sims-and-devices/imei-explained#qs

Re: IMEI number

Cleoriff — Thu, 07 May 2020 20:30:23 GMT

@KingAmo wrote:
@Cleoriff
Checking myO2 app I didn't find any device details section.
Are you supposed to be on Pay Monthly before you can find that?

Yes you do have to be pay monthly @Rachel6

As you posted in the pay monthly section, I presumed you were on a contract.

Re: IMEI number

Cleoriff — Thu, 07 May 2020 20:33:37 GMT

@pgn

Good link. I missed that one.

Re: IMEI number

jonsie — Thu, 07 May 2020 20:33:55 GMT

Look in My O2 under recent orders

download the order and save as pdf

Attach it as proof

Re: IMEI number

pgn — Fri, 08 May 2020 09:22:04 GMT

@Cleoriff wrote:
@pgn
Good link. I missed that one.

Occasionally, you find a useful nugget... A bit dated now though, looking at some of the phone models mentioned therein 🙄

Re: IMEI number

Cleoriff — Fri, 08 May 2020 09:25:26 GMT

@pgn wrote:
@Cleoriff wrote:
@pgn
Good link. I missed that one.
Occasionally, you find a useful nugget... A bit dated now though, looking at some of the phone models mentioned therein 🙄

Yes I know when you are bored, you trawl the halls of the forum looking for the obscure.

Greg The Obscure? MMMmmmm suits you

Re: IMEI number

pgn — Fri, 08 May 2020 09:29:04 GMT

Perhaps 'Obtuse', at times, @Cleoriff

Watched all of The Witcher over a few days - that is truly

Re: IMEI number

Cleoriff — Fri, 08 May 2020 09:30:26 GMT

I couldn't get into the Witcher at all. Kept losing interest!

Re: IMEI number

pgn — Fri, 08 May 2020 09:38:39 GMT

@Cleoriff wrote:
I couldn't get into the Witcher at all. Kept losing interest!

It does bounce around a bit... some episodes more frantically than others

Re: IMEI number

Cleoriff — Fri, 08 May 2020 10:07:37 GMT

@pgn I know we are meandering way Off Topic but I watched a very funny 6 part series last week. Code 404 with the wonderful Daniel Mays and Stephen Graham. Just brilliant

Re: IMEI number

jonsie — Fri, 08 May 2020 10:55:13 GMT

Just binge watched five series of Breaking Bad. Never fancied it when it came out but enjoyed it. Surprising what you watch when you are bored!

Re: IMEI number

pgn — Fri, 08 May 2020 11:23:09 GMT

@Cleoriff wrote:
@pgn I know we are meandering way Off Topic but I watched a very funny 6 part series last week. Code 404 with the wonderful Daniel Mays and Stephen Graham. Just brilliant

Code 404? Sounds like a browser error, can't be a nerdy show if you like it though, I guess. Ah - Sky, not got that, as a VM house, I guess we're going to be using the acronym MVO2 soon 🙊

Or "O2 Virgin" 😜

Re: IMEI number

Cleoriff — Fri, 08 May 2020 12:20:02 GMT

It's set in the not too distant future. One cop dies and is part programmed with AI. It's hilarious.

Wonder if it's on Netflix?

Re: IMEI number

kamalaggi — Fri, 08 May 2020 15:26:24 GMT

If you have the original packaging then the imei number should be written on the box.