topic Re: Not receiving texts in Pay Monthly

Not receiving texts

jen7 — Wed, 06 May 2020 13:36:09 GMT

Hi
Can anyone help please? Ive tried o2 to no avail.I recieved my new galaxy note 10 lite yesterday.My number has moved over onto my new sim , except I am not receiving text messages at all.I have tried all the remove the sim put it back in and switch phone off etc..several times.Has anyone else had this problem and had it rectified please?

Re: Not receiving texts

jonsie — Wed, 06 May 2020 13:38:04 GMT

There is a widespread issue with texting

info here

https://community.o2.co.uk/t5/Android/Can-t-receive-text-messages-on-Galaxy-S20/m-p/1343650#M74936

Re: Not receiving texts

jen7 — Wed, 06 May 2020 13:54:40 GMT

Thank you jonsie , I wish i had came on here earlier

Re: Not receiving texts

jonsie — Wed, 06 May 2020 15:26:51 GMT

Hope its sorted soon @jen7