https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1342949#M195372 Never heard of an auto save programme..<BR />Might be a scam? Tue, 05 May 2020 14:52:29 GMT MI5 2020-05-05T14:52:29Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1342946#M195370 I received a text from o2 saying my bill would go down as part of the auto save programme but didnt Tue, 05 May 2020 14:49:28 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1342946#M195370 Jc3 2020-05-05T14:49:28Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1342949#M195372 Never heard of an auto save programme..<BR />Might be a scam? Tue, 05 May 2020 14:52:29 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1342949#M195372 MI5 2020-05-05T14:52:29Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1343033#M195394 <P>Auto-save is when your refresh contract ends, so the device payment stops.</P><P>&nbsp;</P><P><A href="https://www.o2.co.uk/help/account-and-billing/auto-save" target="_blank">https://www.o2.co.uk/help/account-and-billing/auto-save</A></P> Tue, 05 May 2020 16:55:51 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1343033#M195394 TSE 2020-05-05T16:55:51Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1343041#M195398 <P>If you are on a Refresh contract you pay only for the airtime once the device is fully paid off.</P><P><LI-PRODUCT title="Guide: How does O2 Refresh work?" id="Guide017"></LI-PRODUCT>&nbsp;</P> Tue, 05 May 2020 17:01:17 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill-was-supposed-to-go-down-as-part-of-the-auto-save/m-p/1343041#M195398 jonsie 2020-05-05T17:01:17Z