https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-receiving-texts/m-p/1342888#M195336 Hi everyone. I upgraded my phone yesterday, it came with a new SIM for 5g. SIM swap went fine, but I am unable to receive texts. I can send them and make and receive calls but no incoming texts. I've took the SIM out and cleaned it with a cloth, tried manually selecting the network, turned it on and off multiple times, and checked the status in my area, all good. Any suggestions or do I have to get another SIM? Thanks! Tue, 05 May 2020 13:32:47 GMT Fazza85 2020-05-05T13:32:47Z https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-receiving-texts/m-p/1342888#M195336 Hi everyone. I upgraded my phone yesterday, it came with a new SIM for 5g. SIM swap went fine, but I am unable to receive texts. I can send them and make and receive calls but no incoming texts. I've took the SIM out and cleaned it with a cloth, tried manually selecting the network, turned it on and off multiple times, and checked the status in my area, all good. Any suggestions or do I have to get another SIM? Thanks! Tue, 05 May 2020 13:32:47 GMT https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-receiving-texts/m-p/1342888#M195336 Fazza85 2020-05-05T13:32:47Z https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-receiving-texts/m-p/1342889#M195337 <P>Texts are the last thing to be provisioned on a transfer</P><P>Keep rebooting your phone</P><P>It can take up to 48 hours for a completion</P> Tue, 05 May 2020 13:35:13 GMT https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-receiving-texts/m-p/1342889#M195337 jonsie 2020-05-05T13:35:13Z