topic Re: Can’t make or receive calls in Pay Monthly

Can’t make or receive calls

Calls1 — Tue, 05 May 2020 12:51:57 GMT

I can’t receive or make calls and this has been the case for 2 days!

Re: Can’t make or receive calls

jonsie — Tue, 05 May 2020 12:55:42 GMT

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.

Updates will be shared here as soon they are available.

Keep rebooting once the issue is fixed

Re: Can’t make or receive calls

Norman — Tue, 05 May 2020 12:56:15 GMT

I cannot make any out going calls

Re: Can’t make or receive calls

Bambino — Tue, 05 May 2020 12:56:17 GMT

@Calls1

There appears to be a problem with the network at the moment affecting some customers making and receiving voice calls.
Data & texts are not impacted.
Keep your eye on the status page

https://status.o2.co.uk/
We’re aware of an issue. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.
Keep rebooting once the issue is fixed

Re: Can’t make or receive calls

1955 — Tue, 05 May 2020 13:02:46 GMT

hi i live in the IP4 area of Ipswich and cannot make or recieve call on my phone any reason why this is

Re: Can’t make or receive calls

O2Lorna — Tue, 05 May 2020 13:05:05 GMT

We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk