topic changing number due to harassment in Pay Monthly

changing number due to harassment

Chris-2612 — Sun, 26 Apr 2020 12:28:10 GMT

HI , can someone advise how i can change my o2 number as i keep getting harrasment calls etc i want a new number pay monthly . due to covid i cant phone o2

Re: changing number due to harassment

Cleoriff — Sun, 26 Apr 2020 12:31:42 GMT

Hi @Chris-2612

You need to contact O2. You are allowed 1 change free of charge

Re: changing number due to harassment

Chris-2612 — Sun, 26 Apr 2020 12:38:17 GMT

tried to phone its automated and asked my reason and hung up on me .

Re: changing number due to harassment

jonsie — Sun, 26 Apr 2020 12:40:03 GMT

choose any option on any of the numbers

you need to keep trying

Re: changing number due to harassment

Cleoriff — Sun, 26 Apr 2020 12:41:02 GMT

@Chris-2612

Ring any number. Press ANY option even fraud. As long as you get someone to answer they should help. It has worked for others.

Re: changing number due to harassment

Bambino — Sun, 26 Apr 2020 13:09:12 GMT

@Chris-2612 Until you're able to get through to customer service, block the numbers if you can.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229