topic Re: Processing a bill in Pay Monthly

Processing a bill

SarahMcCormack — Mon, 20 Apr 2020 17:19:09 GMT

O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: <Link Removed>
I received this message from +447385693511. I'm wondering if it is a legitimate O2 number. I've never had any problem with my Direct debit payments. I went to the link and there were alot of security questions, I got suspicious and came out of it. I can't get through to O2 so wondered if anyone in the community might help. Thank you in advance.

Re: Processing a bill

MI5 — Mon, 20 Apr 2020 15:41:36 GMT

@SarahMcCormack

It's a well known scam.

Block the number and ignore it.

Forward text to 7726 to report it to O2.

Re: Processing a bill

SarahMcCormack — Mon, 20 Apr 2020 16:22:46 GMT

Thank you so much!

Re: Processing a bill

MI5 — Mon, 20 Apr 2020 17:22:50 GMT

You're welcome