topic Re: Late payment in Pay Monthly

Late payment

Milky454 — Wed, 15 Apr 2020 16:42:14 GMT

I'm having trouble paying my bill but I can't get through on the number provided

Bambino — Wed, 15 Apr 2020 16:43:42 GMT

You can reach the Payment Management team on 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

Best chance of getting through is calling at 8 am

TallTrees — Wed, 15 Apr 2020 16:47:10 GMT

Very sorry to hear you have difficulties at the moment.

You do need to clear this up.

When you call Customer Services who are short staffed

CALL EARLY 08.00 am

and try and keep trying.

Best of luck

TallTrees

jonsie — Wed, 15 Apr 2020 17:17:40 GMT

Various free numbers to try