topic Re: No sim in Pay Monthly

No sim

Carrie1 — Tue, 14 Apr 2020 16:45:23 GMT

Hi, I've had to get my son a new phone as he broke his last again. The phone was tesco mobile but I got it unlocked but its still saying no sim. Any ideas as I can't ring and ask for tech help?

Re: No sim

Cleoriff — Tue, 14 Apr 2020 16:54:51 GMT

@Carrie1

If you put the old sim in the phone it should work. Take it out, reinsert it, turn phone off and back on again and see how you go.

Re: No sim

Carrie1 — Tue, 14 Apr 2020 18:31:35 GMT

Cheers done it several times also turned phone on and if several times. Nothing is working 😭😭

Re: No sim

MI5 — Tue, 14 Apr 2020 19:51:27 GMT

@Carrie1

Call O2 for a new sim or to check his account

Re: No sim

Carrie1 — Wed, 15 Apr 2020 14:39:50 GMT

The are not taking calls. 😞

Re: No sim

MI5 — Wed, 15 Apr 2020 14:40:46 GMT

Only urgent calls so yours may not be classed as so.

Re: No sim

Cleoriff — Wed, 15 Apr 2020 16:44:22 GMT

Try again at 8am tomorrow