topic Re: Cancelling contract in Pay Monthly

Cancelling contract

Kathryn — Tue, 24 Mar 2020 07:53:25 GMT

Hi everyone

I need to arrange to cancel my duaghtres contract and cannot get in touch with O2. No online chat available and phoning customer service number just 'boots' me off the system. Does anyone have an e mail contact for customer services?

Re: Cancelling contract

Cleoriff — Tue, 24 Mar 2020 07:56:39 GMT

Hi @Kathryn

Follow the info in this guide A text to 65075

Re: Cancelling contract

MI5 — Tue, 24 Mar 2020 07:55:24 GMT

@Kathryn

It can all be done with a text now

Re: Cancelling contract

Kathryn — Tue, 24 Mar 2020 08:02:58 GMT

Fantastic! So helpful and very much appreciated. Seemed so difficult to find any links on the main O2 site.

Re: Cancelling contract

Kathryn — Tue, 24 Mar 2020 08:03:31 GMT

Thank you ! Much appreciated !

Re: Cancelling contract

MI5 — Tue, 24 Mar 2020 08:14:14 GMT

You're welcome @Kathryn

Re: Cancelling contract

Cleoriff — Tue, 24 Mar 2020 08:19:31 GMT

Pleased to help @Kathryn

Hope it helps and welcome to the forum