topic Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning in Pay Monthly

Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Skartplugg — Thu, 26 Mar 2020 08:46:03 GMT

Morning,

I seem to be unable to redeem the 6 months free for Disney+, through the app I get a error code 66 with legal documents absent and then through desktop I just the spinner indefinitely for Disney+ site.

Anyone seen something similar? And can help resolve?

Thanks

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Mooncake — Thu, 26 Mar 2020 08:52:52 GMT

I have the same problem

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Mooncake — Thu, 26 Mar 2020 08:58:39 GMT

It’s very annoying, I done everything I could think of. But no luck.

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

MI5 — Thu, 26 Mar 2020 08:59:52 GMT

@Mooncake @Skartplugg

You'll need to speak to customer services

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Cleoriff — Thu, 26 Mar 2020 09:01:06 GMT

Hi @Mooncake @Skartplugg

Many people are having problems with this promotion. The systems are running slow due to the current crisis.

Here's one of the main threads https://community.o2.co.uk/t5/My-O2/Disney-Plus-extra/m-p/1306256/highlight/true#M5058

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Skartplugg — Thu, 26 Mar 2020 09:34:31 GMT

OK thanks will keep trying then.

Shame as the kids were excited.

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

MI5 — Thu, 26 Mar 2020 09:37:15 GMT

@Skartplugg

Get a free trial here meanwhile https://www.disneyplus.com/en-gb/welcome?cid=DSS-Search-Google-71700000064847250-&s_kwcid=AL!8468!3!426462130288!e!!g!!disney&gclid=Cj0KCQjwpfHzBRCiARIsAHHzyZp7DRhXdtxOuJUa0ejUFs0j86DWeTpAtEltGj5O3RlEXMPDf__JtXMaAmEwEALw_wcB&gclsrc=aw.ds

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Cleoriff — Thu, 26 Mar 2020 09:37:40 GMT

@Skartplugg

From @MI5 posted earlier

You can get a 7 day free trial here whilst O2 sort themselves out https://www.disneyplus.com/en-gb/welcome?cid=DSS-Search-Google-71700000064847250-&s_kwcid=AL!8468!3!...

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Cleoriff — Thu, 26 Mar 2020 09:38:37 GMT

Lol

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

MI5 — Thu, 26 Mar 2020 09:39:28 GMT

Behave

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

Cleoriff — Thu, 26 Mar 2020 09:41:33 GMT

@MI5 wrote:
Behave

Go and have some breakfast.....

Re: Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

MI5 — Thu, 26 Mar 2020 09:43:49 GMT

Had it already