topic Re: Sim card in Pay Monthly

Sim card

Du — Tue, 18 Feb 2020 17:54:09 GMT

I got a contact sim card ages ago but I havent inserted it to my phone because I didnt have the money to pay for it I dont want it but 02 is sending me letters saying i owe them money when i havent used it

Re: Sim card

Du — Tue, 18 Feb 2020 17:55:22 GMT

I got a contact sim ages ago but I ahvent interested jt

Re: Sim card

MI5 — Tue, 18 Feb 2020 17:56:44 GMT

@Du

It doesn't matter if you used it or not. Your contract starts from when you receive the sim card.

If it's now beyond 14 days, you have to pay the full cost to cancel

Re: Sim card

Bambino — Tue, 18 Feb 2020 18:08:06 GMT

@Du Sorry to say that if, as you said, you made the purchase ages ago, you are responsible to pay the contract for its duration. If you ignore the demands from O2, a negative mark will be put on your credit rating, and you will have difficulty getting credit for anything in the future until the debt is paid. Negative marks on your credit can stay there for six years, so you need to get this sorted as soon as you can.

Re: Sim card

jonsie — Tue, 18 Feb 2020 20:29:16 GMT

This should all have been explained to you at POS. If you take out a contract on any commodity you need to pay each month whether you use it or not. I wonder why you took out a contract when you thought you couldnt afford it.

Re: Sim card

MI5 — Tue, 18 Feb 2020 20:34:11 GMT

@Du

You need to call customer service as soon as possible so they can explain the consequences of not paying and ignoring their demands.