topic Re: Amazon 3 months free in Pay Monthly

Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:09:10 GMT

I've recepted 3 months free amazon video on my o2 app it says it up and running but how do I use it to get on Amazon video

Re: Amazon 3 months free

MI5 — Wed, 12 Feb 2020 23:18:18 GMT

@Kell

You need the Amazon prime video app and login with the details you used to register the offer.

Re: Amazon 3 months free

Cleoriff — Wed, 12 Feb 2020 23:18:49 GMT

You need to set up an Amazon account @Kell

https://news.o2.co.uk/press-release/o2-launches-o2-extras-offering-memberships-to-amazon-prime-video-amazon-music-and-more/

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:22:39 GMT

I did but its saying I got one month free on Amazon then I have to pay after that I phoned amazon and there saying using my phone number there is nothing saying I have 3 month free even though on my o2 app I can see I've got it

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:23:47 GMT

I used the mobile phone number but its saying I got one month free then I have to pay

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:25:30 GMT

Would that be my mob number or email address I use to log into o2

Re: Amazon 3 months free

MI5 — Wed, 12 Feb 2020 23:27:25 GMT

You can login with either on Amazon.
I'd call customer service to confirm how long you have free http://www.o2.co.uk/contactus

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:36:00 GMT

Thankyou for your help I've spent about 4 hours today talking to o2 one man told me I needed a email link that's sent after I confirmed what I wanted didnt get asked him to resend but nothing

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:36:55 GMT

I have till end of April free it shows that on my o2 ap

Re: Amazon 3 months free

Cleoriff — Wed, 12 Feb 2020 23:37:28 GMT

@Kell

In the link I posted it says 3 or 6 months dependent on tariff

O2 extras is available to new and upgrading O2 Pay Monthly customers on handset, tablet and SIM only contracts. New customers and those upgrading to contracts of 30GB/month will get six-month memberships to the Amazon service of their choice, while those on 5GB – 30GB/month can enjoy three-month memberships.

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:40:47 GMT

Yes I got three months but cant seen to get amazon to work without them telling me I can have there one month free trail

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:44:42 GMT

Yes o2 showing me I have three months just dont seen to be able to use it

Re: Amazon 3 months free

Cleoriff — Wed, 12 Feb 2020 23:51:57 GMT

@Kell

You can always call Amazon. If you call them, they will ring you back. Or use their online chat which is very good.

https://www.amazon.co.uk/gp/help/customer/contact-us

Re: Amazon 3 months free

MI5 — Wed, 12 Feb 2020 23:55:01 GMT

If you already have the one month free Amazon trial you need to add the O2 code to your account but you must use a different email address.

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:55:07 GMT

Yes I've done that too I'll call o2 again in the morning thanks again for your help

Re: Amazon 3 months free

Kell — Wed, 12 Feb 2020 23:56:52 GMT

That's the problem they haven't given me a code they said they sent email with code but I never got it so asked to resend email so far nothing

Re: Amazon 3 months free

MI5 — Thu, 13 Feb 2020 07:13:46 GMT

@Kell wrote:
That's the problem they haven't given me a code they said they sent email with code but I never got it so asked to resend email so far nothing

You'll need to chase them up again for that @Kell

Re: Amazon 3 months free

Marjo — Mon, 17 Feb 2020 11:45:50 GMT

Hi @Kell , hope you had a nice weekend.

How are you getting on with this - did you make any progress since you last posted?

Re: Amazon 3 months free

Kell — Mon, 17 Feb 2020 13:12:46 GMT

Hi marjo had a very chilled weekend thanks yes all sortted thanks phoned o2 again and the lovely lady resent me the email with a working link many thanks for your help

Re: Amazon 3 months free

Marjo — Thu, 20 Feb 2020 12:23:35 GMT

Great to hear @Kell , thanks for coming back to let us know you're all sorted.

Any specific shows or movies you're interested in watching on Amazon Prime?