topic Re: Messages from O2 about Data in Pay Monthly

Messages from O2 about Data

GandKRosfa — Sat, 18 Jan 2020 00:58:56 GMT

Why am I getting messages from O2 about my Data limit? I only use my phone for texts and calls, NEVER for the internet. Is this just a marketing ploy to get me to pay more each month?

Re: Messages from O2 about Data

Cleoriff — Sat, 18 Jan 2020 01:10:52 GMT

@GandKRosfa

It may be a scam if you don't use data.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:

forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender

Best of luck with this and welcome to the forum

Re: Messages from O2 about Data

MI5 — Sat, 18 Jan 2020 10:23:57 GMT

@GandKRosfa

What do the messages say exactly?

Re: Messages from O2 about Data

Marjo — Mon, 20 Jan 2020 12:10:52 GMT

Hi @GandKRosfa , welcome to our community! How are you getting on with this today?

As mentioned above it would be great to hear more about these messages as it might help us to troubleshoot further. Let us know if you still need any further help.

Re: Messages from O2 about Data

GandKRosfa — Thu, 30 Jan 2020 00:43:16 GMT

No further texts like this since the question and replies appeared on the Community. Hopefully the fact that the scam is now public has led to this.

Thank you

Re: Messages from O2 about Data

Cleoriff — Thu, 30 Jan 2020 07:42:31 GMT

Good to hear @GandKRosfa

Re: Messages from O2 about Data

MI5 — Thu, 30 Jan 2020 08:10:05 GMT

I seriously doubt that one forum post has scared them off, if indeed it was a scam.
Without knowing the content of the text, it's impossible to know if the text was genuine or not and if it was sent in error or intended.

Re: Messages from O2 about Data

djbsuffolk — Thu, 30 Jan 2020 09:57:28 GMT

It would be interesting if the message came from a mobile number? I had an alert about data last month and it came from O2-data I do believe, there was no number.