topic Re: Outgoing calls in Pay Monthly

Outgoing calls

Nicolahorne — Sun, 29 Dec 2019 15:50:57 GMT

I can't make outgoing calls I'm receiving calls and can hear them

Re: Outgoing calls

Bambino — Sun, 29 Dec 2019 16:03:21 GMT

@Nicolahorne There is a fault for some: https://status.o2.co.uk/

Re: Outgoing calls

Nicolahorne — Sun, 29 Dec 2019 16:16:27 GMT

I have just found that out have reset my network settings and it's working fine now

Re: Outgoing calls

Marjo — Mon, 30 Dec 2019 15:44:27 GMT

Hi @Nicolahorne thanks for letting us know that it ended up working ok for you. And cheers @Bambino for your advice above.

Just confirming on our end as well that the issue has been fixed for the small proportion of customers who may have been experiencing difficulty when using voice over 4G and voice over wifi service to make an outgoing call yesterday. We apologise for any inconvenience that this might have caused.

Re: Outgoing calls

Nicolahorne — Fri, 03 Jan 2020 15:32:56 GMT

Your welcome