topic Re: Roaming in Pay Monthly

Roaming

Bex1988 — Wed, 25 Dec 2019 21:51:14 GMT

Hi, I’m currently in the UAE using the travel note on for countries outside Europe. Everything had been working fine on my phone for 48hours. Yesterday, my What’s App, messenger and iMessage stopped working saying that it can’t connect. My phone is accessing safari, emails and Facebook without a problem. Any ideas? Thanks

Re: Roaming

Cleoriff — Wed, 25 Dec 2019 21:56:52 GMT

Hi @Bex1988

Try changing your APN to "mobile.o2.co.uk"and see of that works?

Re: Roaming

MI5 — Wed, 25 Dec 2019 23:39:38 GMT

@Bex1988

Do a manual network search and select a different network from the one your phone is automatically connected to.