topic Re: Unable to process latest bill in Pay Monthly

Unable to process latest bill

Richt99 — Tue, 17 Dec 2019 17:31:00 GMT

Is this a scam as it looks genuine but I became suspicious and checked MyO2 app and bill is paid... [link beginning with o2-update.ref ..... removed] this is the text message link. Can anyone confirm?

Re: Unable to process latest bill

Richt99 — Mon, 16 Dec 2019 17:42:52 GMT

The message read, "O2:We were unable to process your latest bill. In order to avoid fees, update your billing information"

Re: Unable to process latest bill

jonsie — Mon, 16 Dec 2019 17:51:41 GMT

It is a scam. Delete the message and don't click on the link or enter details. You can forward it to the fraud dept at 7726 or report it to action fraud.

Re: Unable to process latest bill

MI5 — Mon, 16 Dec 2019 18:07:38 GMT

@Richt99

It's been reported already on here and is definitely a scam.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Re: Unable to process latest bill

Marjo — Tue, 17 Dec 2019 17:32:11 GMT

Many of these going around recently. 😞

Thanks guys for the advice above on what to do. I've removed the link from the first post just in case so no-one will click it and end up there.