topic Re: Rcs messaging in Pay Monthly

Rcs messaging

Briankav — Mon, 16 Dec 2019 23:04:51 GMT

I've just recently got a Huawei p30 pro and have a problem with the rcs messaging app. When I got the phone it came with a temporary number, I then ported the number I wanted to use. The problem I have is when I send a chat message with rcs its sending it from my temporary o2 number and not my actual number. If the app sends a SMS text it sends it from the correct number. Anyone had the same problem and got it fixed ?

Re: Rcs messaging

jonsie — Mon, 16 Dec 2019 23:13:45 GMT

It must be reading the number from the sim card. One solution is to put the sim into a phone where you can change the original number to your ported number.

Re: Rcs messaging

Bambino — Mon, 16 Dec 2019 23:20:07 GMT

@Briankav I don't have a phone with that facility, but I found this: https://www.androidauthority.com/need-know-rcs-messaging-726687/

According to the link, both the sender and the recipient must have rcs in order for it to work, so that may not include many of your contacts at this time.

Re: Rcs messaging

MI5 — Mon, 16 Dec 2019 23:21:26 GMT

@Briankav

You'll need to re-register with your "new" phone number.

Once registered, the app remembers how it was setup.

Re: Rcs messaging

PhoneChanger — Tue, 17 Dec 2019 09:20:58 GMT

@Brainkav if you go into message settings your number is shown there which is being used for RCS messaging. I believe you can edit this

Re: Rcs messaging

Marjo — Tue, 17 Dec 2019 17:44:29 GMT

Hey @Briankav , how are you getting on at the moment? I'd love to hear if you managed to get RCS working on your phone?

Thanks everyone for the troubleshooting above @jonsie , @Bambino , @MI5 , @PhoneChanger !

Re: Rcs messaging

Briankav — Tue, 17 Dec 2019 22:16:44 GMT

I've edited the number, still doesn't work

Re: Rcs messaging

Briankav — Tue, 17 Dec 2019 22:17:51 GMT

Any idea how to re register

Re: Rcs messaging

MI5 — Tue, 17 Dec 2019 22:47:10 GMT

Probably by deleting the Gmessage app and clearing cache then reinstalling app.

Re: Rcs messaging

Briankav — Fri, 20 Dec 2019 15:32:21 GMT

Thanks for the advice everyone. I ended up resetting my phone back to factory settings, took the sim card out, restarted phone then entered sim. The messaging app is now reading my correct number. I wasnt able to delete the app as it's the default messaging app so wouldn't let me. Not to worry, everything's fixed now

Re: Rcs messaging

MI5 — Fri, 20 Dec 2019 15:43:01 GMT

Good job. I knew you needed to re-register as I'd done the same myself but as I use GMessage as a supplementary app I was able to delete mine.