topic Re: O2 open - excluded devices in Pay Monthly

O2 open - excluded devices

Amanda21 — Tue, 03 Dec 2019 09:34:10 GMT

Hi, Sorry if this Sounds a stupid question but I am currently on EE and on a sim only having my contract finish in February this year. I’m looking to get the IPhone 11 Pro Max and currently have ‘Perks at Work’ which would give me 25% off airtime. I have clicked on the link on Perks at work and a code was added to my basket before checkout and it comes up with o2 open discount in my basket but obviously won’t apply until I purchase the phone but before I decide to order it I looked on the excluded devises and it mentions the IPhone 11 Pro but not the Max. Am I to assume the Max is excluded too (in which case why has it let me add the discount code to my basket) or is it an error and will be rejected when I checkout/receive the phone. Sorry for the long post!! I have screen shots but not sure how to add to my post!! Many thanks in advance

Re: O2 open - excluded devices

Cleoriff — Tue, 03 Dec 2019 09:46:23 GMT

Hi @Amanda21

The excluded devices are

Our O2 Open discount is currently not available on these devices: iPhone 11 Pro, Apple Watch Series 5 and AirPods Pro.

This means it's available on everything else.

https://www.o2.co.uk/open

Re: O2 open - excluded devices

Amanda21 — Tue, 03 Dec 2019 09:51:02 GMT

Thanks for that 😊. So just to clarify, are you saying it’s valid on the IPhone 11 Pro Max but not the IPhone 11 Pro?

Re: O2 open - excluded devices

MI5 — Tue, 03 Dec 2019 09:54:45 GMT

@Amanda21 wrote:
Thanks for that 😊. So just to clarify, are you saying it’s valid on the IPhone 11 Pro Max but not the IPhone 11 Pro?

Yes

Re: O2 open - excluded devices

Cleoriff — Tue, 03 Dec 2019 10:58:57 GMT

@Amanda21 wrote:
Thanks for that 😊. So just to clarify, are you saying it’s valid on the IPhone 11 Pro Max but not the IPhone 11 Pro?

Yes I am

Re: O2 open - excluded devices

TallTrees — Tue, 03 Dec 2019 20:27:41 GMT

Hello @Amanda21
Did you get your phone ok ?
Hope so and welcome to the o2 community forum