topic Re: Giving o2 a pac code in Pay Monthly

Giving o2 a pac code

Peterb — Thu, 28 Nov 2019 11:49:55 GMT

I want to give o2 a pac code to move my number over from my old provider but can’t get through on 202 is there any other way of doing this?

Re: Giving o2 a pac code

Cleoriff — Thu, 28 Nov 2019 11:59:37 GMT

Hi @Peterb

The best way to get your PAC is by texting. The easiest way text PAC to 65075.

Follow the instructions as per this guide https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-July-2019-Update/ba-p/1052278

PS I have just reread your post. It seems Customer services are extremely busy this morning from other posts I have read. It will be a case of perservering I'm sorry to say....

https://www.o2.co.uk/help/account-and-billing/switch

Re: Giving o2 a pac code

Peterb — Thu, 28 Nov 2019 12:00:15 GMT

Ok yes just to confirm I am moving to o2 not away from them. Thanks

Re: Giving o2 a pac code

Cleoriff — Thu, 28 Nov 2019 12:15:22 GMT

Yes the last link I gave, in my edit, shows info on moving to and from O2 @Peterb

Re: Giving o2 a pac code

MI5 — Thu, 28 Nov 2019 15:05:48 GMT

@Peterb

How to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number