topic Re: My account payment in Pay Monthly

My account payment

Rebeccacronin — Tue, 26 Nov 2019 10:18:20 GMT

Hi I have account from name rebecca Cronin, I am not able to pay at moment as do not have money, can I put on hold my payments for previous and next month until i have money.
I get paid dec

Re: My account payment

Rebeccacronin — Tue, 26 Nov 2019 10:46:17 GMT

I am not able to phone so I can answer your call, **personal info**

Re: My account payment

gmarkj — Tue, 26 Nov 2019 10:29:49 GMT

Hi @Rebeccacronin this is not o2 customer services so no one here will call you.
Please also remove your number as this is a public forum and as such your phone number is available to the world...
You really need to call o2 to discuss this. Ways to contact them are on the link below:
http://www.o2.co.uk/contactus

Re: My account payment

Bambino — Tue, 26 Nov 2019 14:13:57 GMT

@Rebeccacronin You can call customer service for free from any phone on 0800 032 1402. Borrow a phone from a friend if you need to. You must speak to customer service. They will put you on a payment management scheme, but it will restrict your phone usage until you get your bills paid in full.