topic Re: Cancel in Pay Monthly

Cancel

Robert95 — Sat, 23 Nov 2019 02:09:18 GMT

I want to cancel xxxxxxxxx and xxxxxxxxx. I'm deaf so no call please

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Cancel

MI5 — Sat, 23 Nov 2019 00:00:08 GMT

@Robert95

It can all be done by text

Also, please edit your post to remove your phone number as the forum is public.

Re: Cancel

Bambino — Sat, 23 Nov 2019 06:30:05 GMT

@Robert95 If you're unable to cancel, you may have to get someone to call customer service on your behalf, but you would need to be present when they called. https://www.o2.co.uk/contactus Alternatively, if you have an O2 store nearby, you can call in and hopefully someone will be able to assist you.