topic Cancellation. in Pay Monthly

Cancellation.

JDRAMA — Tue, 19 Nov 2019 20:12:51 GMT

12 month sim only deal. What is the fee to cancel? Around 7 months to go

Re: Cancellation.

Cleoriff — Tue, 19 Nov 2019 20:19:19 GMT

Hi @JDRAMA

It will be your monthly payment x7.

Give customer sevices a call to double check on 202

Re: Cancellation.

MI5 — Tue, 19 Nov 2019 20:43:01 GMT

@JDRAMA

Text INFO to 85075 to get details on any early termination fees that may be payable.

If you are on O2 Refresh/O2 Custom Plan and there are payments to go on your credit agreement these will become due when you leave.

Re: Cancellation.

Marjo — Thu, 21 Nov 2019 17:37:10 GMT

Hey @JDRAMA , sorry to hear you wish to cancel. Let us know if you have any additional questions and if you want to share any feedback in case you feel we could have done something better during your contract time.

Cheers for the information @Cleoriff , @MI5 !