topic Re: My messages won't send in Pay Monthly

My messages won't send

Sarahobrien — Fri, 01 Nov 2019 10:05:05 GMT

My messages won't send anyone know how to fix this problem?

Cleoriff — Fri, 01 Nov 2019 10:23:51 GMT

A number of things to try

Open settings on phone and check you have the correct message centre on your device

Pay Monthly   +447802000332

Pay & Go       +447802092035

Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/

If that fails then you need a new sim. Available online or via an O2 shop

jezza1234 — Fri, 01 Nov 2019 10:37:26 GMT

One alternative is also check network coverage. Inside my house I cannot ever send text messages even though my phone shows coverage

EmilieT — Mon, 04 Nov 2019 13:53:40 GMT

Hi @Sarahobrien, and welcome to the community

Did you get a chance to try the suggestions above? Any progress with your messages?