topic Re: Roaming in Pay Monthly

Roaming

Ingrid — Sun, 03 Nov 2019 13:18:36 GMT

I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the most. I need this solved asap

Re: Roaming

Ingrid — Sun, 03 Nov 2019 13:20:31 GMT

can someone deal with my case asap

Re: Roaming

MI5 — Sun, 03 Nov 2019 13:53:22 GMT

@Ingrid

This is a community of customers like yourself and we cannot access accounts.

You need to contact customer service directly

Re: Roaming

Bambino — Sun, 03 Nov 2019 14:23:54 GMT

@Ingrid There are many WiFi hotspots you can use until you get the issue resolved with O2. Just make sure you're using a VPN, as those hotspots aren't secure.